Privacy Policy

ReadyIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services at readyiq.ai.

1. Information We Collect

Information You Provide

• Account registration details (name, email address, password)
• Profile information you choose to provide
• Prompts, templates, and content you create or upload to the platform
• Payment and billing information processed through Stripe
• Communications with us, including support requests and feedback

Information Collected Automatically

• Device and browser information (type, operating system, screen resolution)
• IP address and approximate geographic location
• Usage data such as pages visited, features used, and session duration
• Referral source and search terms used to find our site
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related notifications
• Personalize your experience and deliver relevant content and recommendations
• Communicate with you about updates, promotions, and service changes
• Analyze usage patterns to improve product features and performance
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

3. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers: Third-party vendors who help us operate our platform (hosting, payment processing, analytics, email delivery)
• Legal requirements: When required by law, subpoena, or court order
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly authorize sharing with specific third parties

4. Cookies

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for authentication, security, and core functionality
• Analytics cookies: Help us understand how visitors interact with our platform
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may limit functionality.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, regular security audits, access controls, and secure infrastructure. While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to safeguarding your information to the best of our ability.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data we hold about you
• Correct inaccurate or incomplete personal information in your account
• Request deletion of your personal data, subject to legal retention requirements
• Object to or restrict certain processing of your personal information
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on your consent

To exercise any of these rights, please contact us at privacy@readyiq.ai or use the data rights form in your dashboard (sign-in required). We will respond within 30 days.

7. Data Retention

We retain personal data only for as long as necessary to provide the Service and for the legitimate purposes described in this policy. In general:

• Account and profile data is retained while your account is active and deleted or anonymized after account closure, except where a longer period is required for tax, accounting, or other legal obligations.
• Billing and transaction records are retained for the period required by applicable tax and financial-record laws, after which they are deleted or anonymized.
• Marketing contact data is retained until you unsubscribe or withdraw consent, or until implied consent expires under applicable law, after which it is suppressed from further marketing.
• Content you create (prompts, agents, vault files) is retained until you delete it or close your account.

When you exercise your right to deletion, we remove or anonymize your personal data across our systems and instruct our subprocessors to do the same, except where retention is required by law.

8. Related Policies

See also our Terms of Service, Data Processing Addendum, Cookie Policy, and Acceptable Use Policy.

9. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: